Whether it's a slow leak that's been eating your subfloor for weeks or a flooded basement at 2am, our Fond du Lac crews are already moving. Hirex Water Damage sends licensed technicians straight to your Fond du Lac address with extraction equipment already loaded and running.

Hirex Water Damage started because homeowners in Fond du Lac, WI kept telling us the same story: a national hotline picked up, put them on hold, and then subcontracted the job out to whoever was cheapest and closest. Every technician on our Fond du Lac roster is a Hirex Water Damage employee, not a gig-app contractor pulled from a random directory.
Each lead tech holds an IICRC Water Restoration Technician certification and has personally handled clean-water, gray-water, and contaminated black-water losses, so Basement Flooding in Fond du Lac isn't a side service we tacked on β it's the reason the company exists. We carry full general liability coverage and are licensed to operate throughout Fond du Lac, WI, so you're protected from the moment our truck pulls into the driveway.
Our Fond du Lac, WI-based equipment cache means drying gear is already close by, not stuck in a truck three states away.
Ask any Fond du Lac property manager who has dealt with a burst supply line at 3am β the difference between a crew that shows up ready and one still loading a truck at the shop is measured in gallons of water soaking into your subfloor. That's the gap Hirex Water Damage was built to close, one Fond du Lac call at a time.

Not every leak announces itself with a flooded floor. A lot of the worst damage we see in Fond du Lac started small and got ignored for weeks. Here's what tells us a property needs professional attention rather than a mop and a fan:
If any of that sounds familiar, don't wait for it to get worse β call our Fond du Lac line and we'll tell you honestly whether it's a same-day emergency or something we can schedule.
We size the Fond du Lac response to the actual damage β a single-room extraction gets a two-person crew, a commercial loss gets the full fleet β nothing gets a cookie-cutter response.
Truck-mounted extraction equipment on every Fond du Lac rig pulls high volumes of standing water fast, so drying starts the same day instead of the next. Every extraction job includes moisture mapping so we know exactly which materials are still holding water once the visible flooding is gone.
We place industrial dehumidifiers and air movers based on actual psychrometric calculations, not a standard equipment count per room, with daily drying logs so you can see the numbers improving, not just take our word for it.
For families in Fond du Lac, this covers flood-cut drywall removal, subfloor evaluation, and packing out salvageable belongings for cleaning, with clear photo documentation at every stage for your insurance claim.
Multi-unit and commercial Fond du Lac properties get their own project manager plus enough drying equipment to cover the real square footage, not a token setup β we know a flooded lobby or a leaking unit above tenants below has to move fast.
Category 3 blackwater calls for full PPE, antimicrobial treatment, and disposal of anything porous that touched the contamination β our Fond du Lac crews are trained for exactly that protocol.
Every Fond du Lac job includes a preventive antimicrobial application, and if we spot conditions that need full remediation we tell you plainly instead of quietly hoping it clears up.

We quote the job before equipment gets plugged in, so there's no surprise line item buried in the final invoice.
Local staging inside Fond du Lac, WI means Fond du Lac response times usually beat the national average by a wide margin.
Our paperwork is built to match what adjusters expect, and we'll speak with your insurer directly on your behalf.
Final moisture readings have to hit dry-standard before we consider a Fond du Lac job done, and getting there again is on us, not you.
Our Fond du Lac team asks a handful of targeted questions so the truck that shows up already has the right gear loaded.
Our nearest available Fond du Lac crew is dispatched immediately with truck-mount extraction gear on board.
We remove standing water first, then map moisture and position air movers and dehumidifiers based on the readings.
Daily moisture checks continue until every affected material reads dry, and you get a complete report at the end.

We measure moisture with instruments, not guesswork, and we won't sign off on a Fond du Lac job until those readings match the dry standard for the materials involved. If a callback shows lingering moisture within 30 days of a completed job, we return and correct it at no additional charge.
You'll find that exact commitment printed on your Fond du Lac paperwork, not just mentioned over the phone. If a second visit is ever needed, it comes from the same crew that handled the original job whenever scheduling allows, since they already know the property and the readings we started from.

"Water heater blew at midnight and the Hirex Water Damage crew had extraction equipment running before 1am. Genuinely fast." β Danielle R.
"The team handled every conversation with my adjuster β I never had to explain what psychrometrics meant to anyone." β Marcus T.
"The drying logs they left behind actually made sense β I could see the numbers dropping every day until it was done." β Priya S.
"A supply line failure flooded our kitchen and this crew had us reopened in under a week β much faster than we expected." β Aaron W.
"Nobody wants to call about a sewage backup, but they walked me through the containment and PPE process calmly." β Lena G.
"What they quoted up front is what I paid. No hidden equipment fees." β Sam O.
Most Fond du Lac dispatches are on-site within 60-90 minutes since our crews and equipment are based in-state, not flown or trucked in from elsewhere.
Yes β every Fond du Lac job gets a written estimate before equipment is turned on, and we walk through it with you line by line.
Emergency extraction, structural drying, and sewage/contaminated water cleanup are all available 24/7 for Fond du Lac properties.
Yes, we document everything with photos and moisture readings and can communicate directly with your adjuster.
We take moisture meter readings on affected materials and compare them against the dry standard for that material type β a visual check alone isn't enough.
Yes, our Fond du Lac crews are trained and equipped for Category 3 blackwater response, including PPE and antimicrobial treatment.
Turn off the water supply if you can reach it safely, keep people and pets out of the flooded area, and don't run electrical devices near standing water.
Commercial response is a regular part of our Fond du Lac work β restaurants, offices, and multi-unit buildings included.
Drying time varies with material and how quickly extraction started, but 3 to 5 days is typical for most Fond du Lac jobs.
Not if it's addressed quickly β mold generally needs 24-48 hours of sustained moisture, which is exactly why fast extraction matters.
We stand behind every Fond du Lac job with a documented dry-standard guarantee and a 30-day callback policy.
See the zip codes and nearby cities listed below β our Fond du Lac crews cover that full radius.
Our Fond du Lac dispatch covers the full city plus a wide radius of surrounding zip codes, backed by additional crews staged throughout Fond du Lac, WI for larger losses. If your address falls inside or near Fond du Lac, a Hirex Water Damage crew can typically respond the same day.
β Embedded service-area map for Fond du Lac, Fond du Lac, WIOne call gets you a Fond du Lac-based team, not a routed national queue.
Call +1-844-234-5373